Privacy Policy
Last updated: November 4, 2025
Introduction
At Monolog, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and email address
- Phone number
- Account credentials
- Voice recordings and transcripts of your calls
- Any other information you choose to provide
Usage Information
We automatically collect certain information about your device and how you interact with our service, including:
- Log data (IP address, browser type, pages visited)
- Device information
- Call duration and frequency
- Usage patterns and preferences
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your voice recordings and generate transcripts
- Organize and structure your memories using AI
- Communicate with you about your account and our services
- Detect, prevent, and address technical issues and security concerns
- Comply with legal obligations
Data Storage and Security
We implement industry-standard security measures to protect your personal information. Your voice recordings and transcripts are encrypted both in transit and at rest. We store your data on secure servers and restrict access to authorized personnel only.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in operating our platform (subject to strict confidentiality agreements)
- To comply with legal obligations or respond to lawful requests
- To protect the rights, property, or safety of Monolog, our users, or others
Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Export your data
- Opt out of certain data collection practices
- Close your account at any time
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at max@monolog.so.